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What Happened To Prime 2-Day Shipping – Nothing is more frustrating than paying more for something and not receiving it. Customers who complain about Amazon Prime issues on social media say they aren’t getting the fast shipping they paid for. Let’s get into the details in the article below to know What Happened To Prime 2-Day Shipping.
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What Happened To Prime 2-Day Shipping?
Prime members in the United States report waiting up to five days for their packages. This is especially annoying given that Amazon raised Prime’s annual fee to $139 earlier this year. According to an Amazon spokesperson, the company is not intentionally slowing down deliveries. She stated that Prime delivery times are affected by a variety of factors, including:
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The location of a customer.
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Transportation issues in various regions
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The time it takes for items to be shipped from a warehouse.
It’s more than just you if your Prime orders take too long. Customers dealing with this issue must grin and bear it for the time being. When you complain on social media, you will receive apologies and explanations but no solutions.
Amazon Prime No Longer 2-day Shipping
Customers across the United States still trying to understand why their packages take longer than two days to arrive. Customers have complained so loudly about the extended shipping times that one former employee put it to the test.
When Peter Freese noticed longer delivery times, he ordered bestselling Amazon products in each of Washington’s 39 counties. He discovered the following:
- Most Washington counties received Prime orders in two days, as promised.
- On the other hand, Prime orders took four to five business days in 13 counties.
- Surprisingly, the checkout page mentioned “free delivery” but not “next-day shipping.”
Freese told Vox that he believes it is a bug or that Amazon excludes specific neighborhoods, but he did not elaborate. However, Amazon customer service representatives claim that two-day shipping does not begin once orders are placed.
Officials at Amazon say you’ll get two-day shipping after your products are shipped from a warehouse, but it may take longer than you think.
In any case, many customers report that they used to get two-day shipping but now have to wait longer. This could be due to supply chain issues, staffing issues, or internal policy changes that the public needs to be aware of.
Amazon Adjusted Their Two-Day Delivery During The COVID-19 Pandemic
When the entire country shut down in March at the start of the COVID-19 pandemic, Amazon was hit with thousands of orders at once as people rushed to have the necessities delivered right to their door. However, the company was not prepared to handle the influx. In March, Amazon issued a statement explaining that they would re-prioritize their shipping model, prioritizing the delivery of necessities to customers first.
