What is Netflix Error S7361-1253? How To Fix The Error?

What is Netflix Error S7361-1253? 

If you encounter the Netflix Error s7361-1253 while streaming your favorite shows or movies, it may indicate a software issue with your Mac computer preventing Netflix from playing. Fortunately, there are ways to fix this issue. First, you need to check your Mac computer’s version by clicking the Apple menu in the upper left corner of your screen and selecting “About this Mac.”

If your macOS version is El Capitan 10.11 or earlier, you can update your Mac by following Apple Support’s instructions. On the other hand, if your macOS version is Sierra 10.12 or later, you should contact Netflix Customer Service for further assistance.

macOS version, you can also try clearing your browser cache and cookies. Sometimes, accumulated cache and cookies can cause issues with streaming services like Netflix. If clearing your cache and cookies doesn’t work, you can also try disabling any browser extensions or add-ons that may be interfering with Netflix playback.

If none of these solutions work, it’s best to contact Netflix customer support for further assistance. They may be able to diagnose and fix the issue for you, or provide additional steps to help you get back to streaming your favorite shows and movies.

Cause of Netflix Error s7361-1253

Users streaming media on Netflix using Safari on their Mac devices have reported encountering error code S7361 – 1253. This error is characterized by the sudden stopping of the TV series or movie being streamed, followed by the display of the error code. The issue is mainly reported on Safari and has been confirmed to occur on Apple PCs, Mac Air, and Mac Pro.

If you encounter error code S7361-1253 when streaming on Netflix, it means that a software problem with your Mac is preventing Netflix from playing. To resolve the issue, you should check your Mac’s operating system version. If your version is El Capitan 10.11 or earlier, you can update your macOS using the steps provided by Apple Support. However, if your version is Sierra 10.12 or later, you may need to seek further assistance from Netflix’s customer service team. 

It’s important to take action to resolve the issue so you can continue enjoying your favorite shows and movies on Netflix. In addition to updating your macOS or contacting customer service, you can also try clearing your browser cache or disabling browser extensions that may be interfering with your Netflix playback. It’s also a good idea to ensure that your internet connection is stable and that your device meets Netflix’s system requirements. With a little troubleshooting, you should be able to get back to streaming without any further issues. 

How to Fix Netflix Error s7361-1253?

Netflix Error s7361-1253 is a common error that Mac users may encounter while streaming media on Netflix. The error is usually caused by a software issue with the Mac computer. 

Here are some steps you can take to fix the problem:

• Update Mac OS to the latest version
• Reset PRAM and NVRAM
• Close all other media players
• Clear Safari Browser Cache & History 

Update Mac OS to the latest version

The Netflix error code S7361 – 1253 is a common issue on older macOS versions. The problem is usually caused by the way older macOS firmware versions manage virtual memory. When streaming high-speed videos on devices with less than 16 GB of RAM, the PRAM (Parameter Random Access Memory) is not properly managed, resulting in the error. However, Apple addressed this issue with the release of Sierra 10.12, and every other new software release should prevent the problem from reoccurring.

To fix the Netflix error code S7361 – 1253 on an older macOS build, update to the latest version by following these instructions:

• Click on the Apple icon located in the top left corner of the screen.
• From the context menu, click on System Settings or System Preferences.
• Depending on which option you chose, click on Software Update or go to General > Software Update.
• If a new update is available, click on the Update button to begin the installation.
• You may be asked to provide your administrator password.
• Wait until the installation is complete and your Mac OS boots back up.
• Repeat the Netflix action and see if the S7361 – 1253 error is now fixed.

Reset PRAM and NVRAM

If you’re encountering the S7361-1253 error on your macOS device despite running the latest macOS version, the issue may stem from a problem with your Mac’s NVRAM or PRAM. NVRAM is used to store settings data that can be retrieved quickly, while PRAM stores information about certain fundamental components of your Mac.

Improper PRAM management is often the indirect cause of this error, particularly on Macs with 8 GB of RAM, as Netflix leaves behind residual data that negatively impacts performance. Fortunately, you can solve the issue by resetting both the PRAM and NVRAM caches.

To do so, follow these steps:

• Shut down your Mac in the usual way (not hibernation mode).
• After completely turning off your Mac, switch it back on and immediately hold down the following keys when you see the initial screen: Option key + Command key + P key + R key.
• Hold these keys for more than 20 seconds. After this time has elapsed, macOS will appear to be preparing to restart. When this happens, do not release the four keys yet.
• Listen for the two starting tones. After hearing the second tone, release all keys at the same time.
• Once your Mac has restarted, try streaming another piece of content from Netflix and see if the problem has been resolved.

Close all other media players

This issue can be caused by a DRM conflict, where a different media player is using the same protocol as the one used by Netflix. When this happens, streaming gets interrupted, and the Netflix streaming job is halted. To resolve this, follow the steps below to ensure that no additional media players are running in the background:

• Open YouTube, iTunes, and QuickTime.
• Click on the Apple icon in the top-left corner of the screen.
• From the context menu, select “Force Quit.”
• Quit any other media players that are still running in the background using the same method.
• Quit Safari and restart it.
• Open Netflix and see if the issue is now resolved.

Clear Safari Browser Cache & History

If you are encountering the S7361-1253 error while streaming Netflix content on Safari, but have no issues when using other browsers, the problem may be caused by a corrupted cache or cookie associated with Netflix.

To fix this, start by clearing the specific Netflix cookie by clicking on the dedicated Netflix clear cookies page. This script, developed by Netflix, will automatically clear the specific streaming cookies regardless of the browser you’re using, but it will not clear cache data.

If the issue still persists, follow the instructions below to clear the cache and history of your Safari browser:

• Open the Safari app and ensure that you’re not actively streaming anything.
• Click on the History menu and select “Clear history” from the context menu.
• Confirm the operation and wait until the history data is cleared.
• Click on the Safari menu and select “Preferences.”
• Click on the “Advanced” icon and scroll to the bottom to check the box next to the “Show Develop menu in the menu bar.”
• Click on the “Develop” menu and select “Empty Caches.”
• Restart Safari and see if the issue is now resolved when streaming Netflix content.

What is Netflix?

Netflix, headquartered in Los Gatos, California, is an American media company that was established in 1997 by Reed Hastings and Marc Randolph in Scotts Valley, California. Netflix offers subscription-based video-on-demand services through its brand name and includes its own original films and television series, as well as third-party content acquired from other distributors.

Netflix is the first streaming company to become a member of the Motion Picture Association. Initially, Netflix provided both DVD sales and rental services through the mail but eventually discontinued its sales business within a year to concentrate solely on DVD rentals. In 2007, Netflix introduced streaming media and video-on-demand services. It extended its services to Canada in 2010, followed by Latin America and the Caribbean.

Netflix began producing and acquiring original content in 2011, beginning with the political drama House of Cards. By 2022, more than half of the shows and movies on Netflix in the United States were original productions, and the company had expanded into other areas such as video game publishing via the Netflix service.